Terms of Service

1. Acceptance of Terms

By accessing and using the Wish Fertility Hospital website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Medical Services

2.1 Consultation Requirements

All fertility treatments require an in-person consultation with our medical specialists. Online consultations are available for initial assessments and follow-up appointments only.

2.2 Treatment Consent

Before any treatment procedure, patients must provide informed written consent after receiving comprehensive information about the procedure, risks, alternatives, and expected outcomes.

2.3 No Guarantee of Results

Fertility treatments have varying success rates depending on individual circumstances. We do not guarantee pregnancy outcomes. Success rates mentioned on our website are general statistics and may not reflect individual cases.

3. Appointments & Cancellations

• Appointments must be scheduled in advance
• 24-hour cancellation notice is required
• Late cancellations may incur a fee
• We reserve the right to reschedule appointments when necessary
• Emergency appointments are subject to availability

4. Payment Terms

• Consultation fees are due at the time of service
• Treatment packages require upfront payment or approved payment plans
• We accept cash, credit cards, and bank transfers
• Insurance claims are processed upon request with valid documentation
• Refunds are subject to our refund policy and treatment stage

5. Website Use

5.1 Permitted Use

You may use our website for lawful purposes only, including accessing information about our services, scheduling appointments, and contacting our team.

5.2 Prohibited Activities

• Attempting to gain unauthorized access to our systems
• Transmitting malware or malicious code
• Scraping or harvesting data from our website
• Using our content without permission
• Impersonating patients or staff members

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Wish Fertility Hospital and is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Wish Fertility Hospital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our liability is limited to the amount paid for the specific service in question.

8. Medical Disclaimer

Information on this website is for educational purposes only and should not be considered medical advice. Always consult with our qualified medical professionals for diagnosis and treatment recommendations specific to your situation.

See our full Medical Disclaimer for more details.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us: